Welcome to Home Energy Plus Application

This application is for regular Energy Assistance, HE+ Program Services (HVAC and Water Conservation), and Weatherization benefits. See below for more information: 

Please call our statewide Customer Care Center at 1-800-506-5596 with questions about your online application. Due to the high volume of applications, it may take up to 10 business days for an online application to be reviewed. Applicants may be contacted to obtain additional information needed to complete the application. Incomplete applications will be denied after 30 days. If you are disconnected or without heat, or will be disconnected soon, please call the Customer Care Center at 1-800-506-5596.

• The application takes approximately 45-60 minutes to complete.
• It is safe, secure, and confidential. Your information and privacy are protected.
• A representative may follow up with you after you submit the application.

Information You Will Need

• You will need the following information to complete this application: 
  • About you and every one of your household members, if any
    • Date of birth
    • Income information from all sources
  • About the energy fuels that you use
    • Fuel type(s)
    • Name of the fuel/utility company that delivers energy fuels to you
    • Account number for every fuel/utility company (found on your bill) 
  • About your landlord or property management company, if applicable.  Your application cannot be processed without this information.
    • First and Last Name or full company name
    • Address
    • Phone number
• It is highly recommended that you upload any required documents (i.e. paychecks or W-2 to verify income, taxes, fuel/utility bill, power of attorney, proof of citizenship, rental lease, etc.) to expedite the application process.
  

Getting Started

• Do not use the web browser buttons (back, forward, or close browser). Use the buttons within the questionnaire to navigate.
• For best results, use the latest version of the Chrome web browser.
• A valid email and/or mobile phone number is required. A 6-digit passcode will be sent to you at the start of the application.
• This passcode is valid for 24 hours. If you have not started the application within the 24 hours, a new passcode request will be required, select "Start Now - I need a passcode".
• If you have already received your 6-digit passcode, or have entered any information into the online application, please select “Existing User - I have a passcode” to regain access to your application.

Regular Energy Assistance: Regular Energy Assistance is a one-time payment during the heating season (October 1-May15). The funding pays a portion of energy costs. The payment is not intended to cover the entire annual energy costs of a residence. The amount of the energy assistance payment varies depending on a variety of factors, including the household's size, income, and energy costs.

HE+ HVAC Program Services: HE+ HVAC Program Services provides assistance to eligible homeowners when their primary heating and cooling system stops operating or is operating in an unsafe manner. HE+ HVAC Program Services can include repairs, or in some situations, a total replacement of an inoperable system.

HE+ Water Conservation Program Services: The HE+ Water Conservation Program is a year-round program that provides assistance to eligible Wisconsin households with the repair or replacement of leaky or non-working water heaters, leaky fixtures, toilets and/or piping. 

Weatherization: If you are eligible for weatherization services based on your energy assistance application, your application information will be referred to the local weatherization agency.  Households selected for potential weatherization services will be contacted by the weatherization agency. The agency will then arrange to have an energy auditor look at your home to see what can be done to make it more energy efficient. 

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